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Keenz is dedicated to the ongoing safety and reliability of our products and we strive for a positive experience for all our customers.  Our service team prides itself in responding in a timely manner (Our customer service hours are Monday – Friday 9 am to 5  pm EST and all inquiries will be answered within 24 hours) and resolving any concerns you may have regarding the use or operation of your Keenz Wagon.  We’ve recently become aware that some of our email responses may not be reaching our customers due to the messages being incorrectly identified as “spam”.  For this reason, please always provide both your email address and phone number so we are sure to reach you and answer any questions you may have.


All personal information collected by Keenz Customer Service will be used for the purpose of administering and processing your inquiry with our Customer Service Department and not for our company’s general marketing purposes.  Any email correspondence received from, or on behalf of Keenz, will be sent subject to our privacy policy which is located at  Keenz uses reasonable commercial efforts to comply with Federal CAN-SPAM guidelines, and customers may subsequently opt-out of receiving further e-mails by following the opt-out instructions contained in the e-mail.